Cruise Baltic Conference: Take-Aways to Chew

This week the Cruise Baltic member ports and destinations gathered in Gdansk, Poland for a summit discussing topics related to the Baltic Cruise Market. My take-aways from the diverse program is related to the Baltic cruise market development and the magics of story telling increasingly important for sales.

Statistics Show Positive Bounce in the Baltic Region

Premium Segment Gives Boost

Interesting is that 73% of the Baltic itineraries will be represented by medium-sized and large cruise ships, whereas 9% of the ships sailing in the Baltics are smaller ones. According to analytics the Baltic market is accelerating and is being boosted by the premium segment. Especially the Eastern Baltic countries have been performing well, of which the Finnish cruise market is expected to grow by 2026 compared to 2025 by 29% in passenger volume.

Delivering Experience by Story Telling

The cruise experience in the Baltic is according to analytics best-in-class, however, to increase the percentage of likelihood to return we need to call out a bit louder and power up the story telling of our fine diverse destinations. Ryan Baird, Manager, Destination Communication, Guest Experience & Product Development from Holland America Line had an inspiring presentation about the importance of story telling in sales and marketing. As destination experts on board are constantly giving a close look at the places and the cultures they visit, there is an outstanding opportunity for us locals to transform the stories into sales to these story collectors. All brands promise to deliver an experience, and these small local storytellers might just add up to be the important differentiators.

Sources:

Christian Savelli Director, Cruise Analytics Tourism Economics, and Oxford Economics Company

Ryan Baird Manager, Destination Communication, Guest Experience & Product Development from Holland America Line

Photo credit: Cursor Oy

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